Privacy Policy

 At Ciccio, we prioritize the protection of your privacy. In this Privacy Policy, we outline how we collect, utilize, and share information about you when you use our websites, online services, and mobile applications (referred to as "Services" in this Privacy Policy). 

It is important that you carefully read this Privacy Policy before using our Services. By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Services.

WHO IS THE CONTROLLER OF YOUR DATA? 

The data controllers are “Hymech Engineers Pvt. Ltd” company operating in India for the sale of “CICCIO” brand products having postal address:Plot 14, Road 10, MIDC Marol, Andheri East Behind Hotel Tunga Paradise, Mumbai, Maharashtra 400093.

E-mail address of the Data Protection Officer: info@ciccioclothing.com.

In other words, both “Hymech Engineers Pvt. Ltd” and “CICCIO” (jointly “We” or “Us” or “the Joint Controllers”), are the Joint Controllers of the data. This means that we are responsible for processing and protecting your personal data.

What Information Do We Collect From You?

We may collect the following information about you when you use our services:  

• Personal information: This may include your name, email address, postal address, and phone number. We may also collect information about your clothing size and style preferences. 
• Payment information: If you make a purchase through our Services, we may collect your payment information, including your credit or debit card number and expiration date. 
• Device information: We may collect information about the device you use to access our Services, such as the device's IP address, browser type and version, and unique device identifier. 
• Location information: We may collect information about your location when you use our Services, including your IP address and location data from your device.
• Usage information: We may collect information about how you use our Services, including the pages you visit, the links you click, and the searches you perform.
• Information from cookies and other tracking technologies: We may use cookies and other tracking technologies, such as web beacons, to collect information about your activities on our Services and other websites. These technologies help us to improve the performance of our Services and provide you with a more personalized experience. 

You can close your account at any time by sending an email to info@ciccioclothing.com from the email address you used to create your account login. In the subject line, include "Please close my rbunnystore.com account." We will disable access to your account within 2 business days of receiving your email. However, your information may remain stored in our archive on our servers even after your account has been deleted or terminated.

1. B) How We Use Your Information:

            We use the information we collect about you for the following purposes:  

• To provide, maintain, and improve our Services: We use your information to operate and improve our Services, including to personalize your experience, process transactions, and respond to your requests. 
• To communicate with you: We may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving these communications at any time by following the unsubscribe instructions in the communications or by contacting us. 
• To protect the security and integrity of our Services: We may use your information to protect the security and integrity of our Services, including to detect and prevent fraud and other illegal activities. 
• For other business purposes: We may use your information for other business purposes, such as data analysis, auditing, and research. 
• We use your contact information to send you password reminders and registration confirmations, special offers, updates to our service policies or terms of use, and event-based communications such as order information, renewal notices, invites, and reminders.

Please note: We may send you updates about your registration and order status, provide service updates, and respond to your queries. We may also send you promotional emails/SMS to inform you about new arrivals and special offers, and may use WhatsApp for these purposes.

1. C)  Sharing Your Information:

We may share your information with the following parties:  

• Service providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, website hosting, and data analysis. 
• Business partners: We may share your information with our business partners for marketing and other purposes. 
• Legal disclosures: We may disclose your information as required by law, such as to comply with legal processes, or to protect the rights, property, or safety of ciccio, our customers, or others.

1. D) Your Choices and Rights:

You have the following options and rights regarding your information:

• Opting out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications or by contacting us. 
• Accessing and updating your information: You can access, update, or delete your information by contacting us.

1. E) Security procedures to protect information from loss, misuse or alteration?

• To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered a profile on the Platform, you will need your Platform ID and password to access your profile information.  
• To protect against the loss, misuse, and alteration of the information under our control, we have implemented appropriate physical, electronic, and managerial procedures. For example, our servers are only accessible to authorized personnel, and your information is shared with relevant personnel on a need-to-know basis to complete transactions and provide the services you have requested.  
• Although we will do our best to safeguard the confidentiality of your personally identifiable information, transmissions made over the internet cannot be completely secure. By using this Platform, you agree that we will not be liable for any disclosure of your information due to errors in transmission or unauthorized acts by third parties.  
• We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.

If you have any questions about security on the Platform, you can send Mail at info@ciccioclothing.com 

1. F) Amendments:

• This privacy policy is subject to periodic review and may be updated. 
• Please visit our privacy policy page regularly for any updates. By continuing to use our services, you acknowledge and accept the terms of the updated policy guidelines. 
• If you do not agree with any changes to the policy, please stop using the application immediately.

If you have questions or concerns regarding this statement, write to us at info@ciccioclothing.com. The Platform may have links to third party websites/apps. This Policy does not apply to the procedures and practices followed by third party websites/apps that are not managed, owned or controlled by “Hymech Engineers Pvt. Ltd” and “CICCIO”. Data provided by you to such third party websites/apps shall be governed by their privacy policy.