Return and Exchange

RETURNS
You have 10 days from the shipping date of your order to return your purchase. The items must have all their labels and be in perfect condition.
These are the options for returning your item(s):
  • Ship to our warehouse
Remember that if you are returning a product, it is necessary to include the printed invoice sent to you with the package.

For orders delivered incorrectly or having damaged/defective items, pictures would need to be shared on our customer service email address support@ciccioclothing.com mentioning your Order ID in the subject line. After verification we will pick up with no costs borne by the customer.

RETURN PACKAGING
If you no longer have the original packaging, you can return your order using any other packaging, as long as it is sealed correctly to avoid losing the item(s).

RETURN SHIPPING ADDRESS
Please email us with your location so we can share the best suited warehouse address.

EXCHANGES 
The exchange option is not available. Nevertheless, you can always return your order within the established return period and place another order.